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Return & Refund
A Return & Refund Policy is when sellers will either approve or reject the customer’s request for return or refund based on a valid reason given by the customer when initiating a Return or Refund Request. As part of this process you or the seller may initiate a chat for discussion on the Return or Refund Request prior to the seller’s approval / rejection.
The return or refund validity varies depending on the item purchased. You can check your item’s Return & Refund Policy and validity within the product page. The return or refund period starts from the delivered date.
Some items are non-returnable due to the nature of the item. This applies for perishable food / perishable goods.
The product page will show you the label “This item is non-returnable” for products with this policy.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Thank you and happy shopping!